About Luson.

Family-owned, family focused, Luson is about a feeling of home and familiarity.  We take great pride and responsibility in creating a boutique environment that is inspiring and engaging, supporting your independence with professional care and love.

Our difference.

Luson’s philosophy is to put people first. By creating a culture that prioritises the needs of our residents, their families and our team, we can provide the highest standards of care for the greatest quality of life.

Luson is exclusively a boutique residential care provider. It’s not about being the biggest but the best. Because to us, you’re not a commodity, you’re family, and your happiness and wellbeing is our family’s number one priority. We look forward to getting to know you and your story.

A true feeling of home.

We want you to feel at home at Luson, so we go to great lengths to match the perfect lifestyle and surrounds with your individual needs. Our private rooms and fully-tailored aged care services ensure that you’re living your best life.  Whether that involves a regular exercise program, a diverse social calendar or meaningful involvement in the Luson community – know it’s all available, and up to you.

Our vision.

To provide the best care with everything we do. In the warmth of our personal approach. In the breadth of our empathy. In our drive for excellence. In supporting your independence and providing choice. And in sharing the enjoyment of beautiful spaces and great company.

Our values.

Partnerships.

We engage with each other.  We respect one another’s boundaries, choices and decisions. We value each individual’s contribution. We consult, listen and work together for meaningful outcomes.

Choice.

We provide options that cater to the individual preferences of each person. We recognise that everyone is different and choice allows for a more enjoyable experience for all.

Respect.

We respect the inherent worth of each person. Identity, culture and beliefs make up who you are and why you are interesting. Our relationships are built on kindness and empathy.

Integrity.

We are true to our word.  We keep our promises. We know what’s right and we do the right thing. We communicate when things don’t go as planned. We are always accountable.

Excellence.

We strive to be the best at what we do. We are creative and innovative in our approach and we achieve better through challenging ourselves to do better. We seek to make a positive and lasting difference in aged care.

Our team.

Luson has been family owned and operated since its inception in 2015. Since then, we have never wavered in our commitment to remaining boutique in our approach and with people at the heart of all we do.

To be the best place to live, we need to be the best place to work. It naturally follows that our exceptional living environments attract an exceptional team. We are led by a highly experienced board and management team, who bring an immense amount of experience and absolute accountability to Luson.

Leading with insight, intelligence and warmth, our managers, registered nurses, enrolled nurses, professional carers and talented hospitality staff, are all highly trained professionals, dedicated to making a difference.

Our hands-on approach is evident in everything we do. You’ll see our managing directors in our homes and meet our top-notch managers and staff during your day.  Importantly you’ll experience warmth and attentiveness from every single member of our team. We are one big family.

Our Locations.

Located in quiet residential neighbourhoods, close to urban conveniences, each home is thoughtfully designed to offer the best in family life, activities, care and community.

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Life at Luson.

We’re big on space, care and services, yet boutique in our approach. We are family, with the perfect mix of independence, wellbeing, belonging and support.

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Guide to Aged Care.

Sometimes getting started can seem like a daunting prospect.  Luson’s guide to aged care breaks complex information into an easy, step-by-step process that helps you understand the key components of entering aged care.

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